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FREQUENTLY ASKED QUESTIONS

  • ABOUT HOW LONG WILL BOTH THE LASHES AND EYELINER LAST ME?
    AS WITH ANYTHING, BEST RESULTS COME WITH PROPER CARE AND MAINTENENCE. TAKE IT FROM US, THESE BABIES CAN LAST UPTO 60 WEARS (MINK CLASSIC AND MINK MAGNET LASHES) OUR VEGAN LASHES CAN LAST UPTO 40 WEARS). OUR RECOMMENDATION IS TO CLEAN OFF EXCESS LINER OFF THE LASH BAND AND/OR MAGNET ( SCRAPE LINER OFF WITH NAIL) DAILY AND ONLY BRUSH THEM IF NEEDED TO AND KEEP THEM SAFE IN THEIR "LASH HOUSE" (LASH BOX) WHEN NOT IN USE. OUR LIQUID EYELINER ADHESIVE IS HAS A 6 MONTH SHELFLIFE ONCE YOU BREAK THE SEAL (WHETHER YOU USE IT OR NOT).
  • CAN I GET MY LASHES WET/ WASH THEM?
    IT IS NOT RECOMMEND IT FOR THE VEGAN LASHES BECAUSE THEY WILL LOOSE THIER SHAPE AND CURL. ITS ALSO NOT RECOMENDED FOR MINK MAGNETIC BECAUSE THEY CAN RUST THE MAGNETS CAUSING THE BOND BETWEEN THE LINER AND THE LASH BE LESS POWERFUL. OUR CLASSIC MINK LASHES ARE THE MOST RESISTANT TO WATER ALTHOUGH GETTING THEM WET WONT OPIMIZE THE LIFESPAN OF THE LASH, IF A CLASSIC MINK LASH GETS WET THEN YOU CAN PAT IT DRY ( EVEN WHILE ON THE FACE) AND IT WILL AIR DRY. IF THE LOOK A LITTLE OUT OF SHAPE THEN LIGHTLY BRUSH WITH LASH LASH SPOOLIE. SO IF YOUR PLANNING ON A DAY WHERE YOU MIGH BE OUT AT THE POOL OR AN EMOTHIONAL DAY I'D DEFINATELY GO WITH THE THE MINK LASHES.
  • HOW DO I CLEAN THE LASHES?
    *WATER WASHING WILL SHORTEN THE LIFESPAN. * DO NOT USE WATER ON VEGAN LASHES. TO CLEAN THE BAND: GENTLY PULL OFF THE EXCESS LINER BY HAND THEN CLEAN THE BAND WITH MICELLAR WATER AND A Q-TIP. TO CLEAN MINK LASHES: GENTLY WASH WITH A GRAIN OF RICE PORTION OF BABY SHAMPOO AND A LIGHT SPRITZ OF WATER. USE YOUR FINGERS TO MASSAGE THE LASHES THEN SPRITS SHAMPOO OUT, ALLOW TO AIR DRY.
  • ARE THE 2 EYELINERS 2 DIFFERENT FORMULAS?
    NO THE LINERS ARE EXACTLY THE SAME FORMULATION, WE JUST HAVE 2 VERSIONS FOR YOU CONVENIENCE.
  • WHEN DOES THE LINER EXPIRE?
    YOU HAVE 6 MONTHS ONCE THE SEAL IS BROKEN, WHETHER YOY USE IT OR NOT.
  • HOW DO I PROPERLY APPLY THE EYELINER?
    SHAKE FOR 5-10 SECS. APPLY 1 LAYER WAIT 1 MINUTE AND APPLY LASHES. FOR MAXIMUM HOLD APPLY AN ADDITIONA LAYER AND APPLY LASH AFTER ABOUT 30 SECONDS AFTER THE 2ND LAYER.
  • HOW DO I PROPERLY REMOVE LASHES AND EYELINER?
    REMOVE THE EYELASHES BY GENTLY PULLING EYELASHES FROM THE OUTSIDE CORNERS TO THE INSIDE OF THE EYE. REMOVE THE EYELINER RESIDUE WITH OUR WATERPROOF RELEASE REMOVER OR AN OIL BASED SUBSTANCE OR REMOVER.
  • I JUST CANT GET THE LASH TO GO ON RIGHT!
    IF THE LASH ISN'T COMPLETELY FITTING CORRECTLY THEN IT COULD BE A FEW DIFFERENT FACTORS THAT HINDER A PERFECT FIT, USE THIS TROUBLESHOOTING CHECKLIST: -MAKE SURE YOU FIT THE LASH TO YOUR LASHLINE. -SHAKE THE EYELINER BOTTLE BEFORE APPLICATION. -APPLY 2 LAYERS OF LINER. -HOLD THE LASH IN THE CENTER OF THE LASH USING TWEEZER OR FINGERTIPS, APPLY LASH TO THE CENTER OF THE LASHLINE THEN ATTACH THE OUTER CORNER OF THE LASH TO THE LASHLINE. LASTLY, ATTACH THE INNER CORNER TO THE LASHLINE. -TRY APPLYING WITH THE ASSISTENCE OF OUR LASH TWEEZER.
  • HOW CAN I TRY BEFORE I BUY?
    I KNOW 40 STYLES CAN BE A LITTLE INTIMIDATING. UNFORTUNATELY THERE ISN'T A WAY TO TRY BEFORE BUYING BUT IN ORDER TO ASSIST YOU IN NARROWING DOWN YOUR OPTIONS, WE HAVE 14 OUT OF 43 LASHES FOR YOU TO TRY VIRTUALLY VIA INSTAGRAM. VIEW THE IMAGES BELOW TO FIND OUT HOW. LASH MATCHING QUIZ COMMING SOON.
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